At RR Electrical Services (Worcs) Ltd Our guarantee is 12 months parts & labour as standard, on all our installations

• Our 12 months guarantee only applies to products or services installed/carried out by RR Electrical Services (Worcs) Ltd.
• All products installed by RR Electrical Services (Worcs) Ltd must be used in accordance with the manufacturer's instructions.
• All products installed by RR Electrical Services (Worcs) Ltd must be maintained in a proper manner and not subjected to abnormal conditions, improper use or neglect.
• Any alleged failure of products must be reported to RR Electrical Services (Worcs) Ltd immediately and confirmed in writing. We will then investigate in full and provide a report.
• In the unlikely event that you need to make a claim, RR Electrical Services (Worcs) Ltd will either provide a refund, repair, or offer a suitable replacement, in part or whole, dispatched at the earliest possible opportunity as dictated by RR Electrical Services (Worcs) Ltd.
• The 12-month Guarantee does not cover subsequentially loss of any kind, either directly or indirectly of a valid claim being made. This does not affect your statuary rights.
• If a replacement product is offered, however the direct replacement is no longer available, RR Electrical Services (Worcs) Ltd reserve the right to replace said product with the nearest equivalent of equal value.
• If products are replaced that subsequently prove not to be defective, RR Electrical Services (Worcs) Ltd reserve the right to levy a charge for such items, together with any and all costs associated with their provision.